About
Flakes On Willow is a well-regarded fish and chip shop in Glen Waverley, serving up the kind of straightforward, satisfying food that keeps regulars coming back long after they’ve moved out of the neighbourhood. The shop holds a solid four-plus star reputation across well over a hundred reviews, which speaks to consistent quality over time.
The signature dish is flake and chips, and it’s easy to see why. The flake is widely praised as fresh and cooked to a satisfying crunch, while the chips come out crisp and generous, the sort of serve that makes the value feel genuinely hard to beat. Potato cakes and dim sims round out the classic chip-shop menu, and the popular Pack for 2 option makes for an easy, filling dinner for a couple. Beyond the hot food counter, a milkbar section stocks snacks, sandwiches, and salads for those after something a little different.
The venue is set up for dine-in as well as takeaway, and delivery is available through third-party services for those eating at home. A kids’ menu makes it a practical choice for families, and the place does a steady trade at both lunch and dinner. The shop is frequently busy, which keeps the ingredients turning over fresh. Staff are noted for friendly, helpful service, including going the extra mile to sort out any hiccups with delivery orders.
For anyone hunting fish and chips in Glen Waverley, Flakes On Willow is a solid, reliable option. Phone ahead during the dinner rush to save time.
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8 Reviews on “Flakes On Willow”
Got the ‘Pack for 2’ from here last Friday night and it was filling and delicious! My partner and I shared the 2 flakes, 2 potato cakes, 2 dim sims and chips together for dinner. The flakes were fresh and cooked perfectly like others have said. The other items were great too. This was the first time I had ordered from here – I just called up and my partner went to pick it up. The staff were so friendly and took the time to explain what was in the pack I was ordering even though they were so busy! Wait time was 25-30 mins but that’s expected on peak time Friday night. Delicious food overall and an easy dinner for locals.
We ordered souvlakis and they were honestly the worst souvlakis we’ve ever had. Used to be really good from here a few years ago but theyve gone downhill. Half the souvlaki was empty, barely any meat, and lamb was still half raw, this was consistent with all 3 souvlakis.
In saying that, the chips and potato cakes were great but would never come back after this experience
Ordered multiple large crispy chips and potato cakes. The chips were alright. Had some crunch. Potato cakes were greasy and a tad wet. Found a hair, but it didn’t make sense as the gentlemen who served had short hair, whilst the hair found was long.
Best fish and chips around. The chips are so crisp and consistently the best chips we’ve had anywhere. Flake is fresh and crunchy. Value is unmatched. We always come back despite moving away from the neighbourhood.
Very nice customer service and good value. Generous portion size. Traditional fish and chips store just like the good old days!
Been coming for years, and always one of the best chips from a fish & chip shop. The place is always busy, so the ingredients are fresh and there’s a part of the store that’s a milkbar for snacks other than the hot foods, sandwiches or salads
It doesnt even look like a fish and chip place, let alone the fact that you can’t tell whether its open and inside is a mess, full of folded boxes and no room to move
This review is for amazing customer service provided by the store.
We ordered through Doordash, and the Dasher missed one of the bags.
The store called us to advise once they had realised, but by that time, the Dasher had completed the order.
They offered to deliver the remainder themselves at no charge, and arrived rather swiftly with the food.
The seafood pack we ordered was fantastic, large portion sizes, and reminded me of some of the fish and chips I used to get back home in New Zealand.
Will be ordering again!